Bus Fares Pilot praised for reducing county's travel costs

2 weeks ago Wed 27th Jul 2022

Transport Minister Baroness Vere MP visited Truro this week to find out more about Cornwall's bus fares pilot. 

Make Big Savings by Bus is the first scheme of its kind and was launched in April. It has significantly cut the cost of bus travel for residents in Cornwall, with fares on average now a third cheaper.  

Cornwall Council were awarded £23.5m in government funding for the pilot, with the council joining with Go Cornwall Bus, Cornwall by Kernow and other local transport operators working in partnership as Transport for Cornwall

During her visit to Lemon Quay, Baroness Vere, Parliamentary Under Secretary of State in the Department for Transport, spoke with bus companies and council representatives to hear more about the next steps for the costs-saving pilot.  

On the same day, Tap & Cap technology was introduced to allow passengers using contactless payments to ‘tap on and tap off’ - capping their payments so that no matter how many journeys they make, passengers pay no more than £5 a day or £20 a week. 

Tap & Cap banner    

Many of the buses we run in Cornwall are among the newest in the country and stops throughout Cornwall feature Real Time Passenger Information displays to give passengers up to the minute information about their journeys. 

Customers can also use contactless cards to pay for fares with all tickets interchangeable between Cornwall’s bus companies under an “any ticket, any bus” system. 

The council is now waiting to hear the outcome of a £13.3m bid for UK Government National Bus Strategy funding to continue boosting bus services and new and upgraded infrastructure. 

Baroness Vere said: “At a time when many people are feeling the pinch, every potential saving matters. That is why we have provided more than £23 million to help look at ways to make local bus services more affordable. 

“The brilliant Tap & Cap pilot will not only help reduce travel costs for people across Cornwall, but will also help encourage greater use of more sustainable ways of transport, while helping create a truly integrated local bus network.” 

Councillor Philip Desmonde, Cornwall’s portfolio holder for transport, said: “Vast improvements and savings for passengers have been made to bus services and infrastructure in Cornwall over recent years and we are starting to see passenger numbers return to pre-pandemic levels.  

“Cutting the cost of bus travel in Cornwall is another step in encouraging more people to look to more sustainable ways of travel, leaving their cars at home and cutting their carbon emissions.” 

Richard Stevens, Managing Director at Go South West, said: “As the county’s largest bus operator, operating over 100 routes and carrying 90,000 passengers per week – we’re proud to be part of the latest initiative to save customers money and encourage people to switch from their cars to the bus - increasing the use of public transport. Together, as part of Transport for Cornwall we must continue to invest in change to make sure customers get the service they deserve.”   

Simon Goff, Managing Director for First South West, said: “The low fares pilot has proven to encourage more journeys to be taken by bus.  Now we must focus on promoting the low fares pilot and the launch of ‘tap on tap off’ to encourage non-users out of their cars, particularly at a time when running a car is so comparatively expensive.” 

Bus operators on Lemon Quay with Baroness Vere

*Exclusions apply for the any ticket any bus scheme including park and ride and privately contracted journeys.